Terms & Conditions
MINIMUMS: Orders on caps and hats must consist of 6 pieces per style per color (sizes as desired) and 12 pieces total. Orders not in compliance with our terms & conditions will be changed by our office. *New customers are required to spend a minimum of $500 for their first order.
MINIMUM ADVERTISED PRICE (MAP) POLICY: The MAP policy applies to all advertisements of MAP products in any and all media, including but not limited to flyers, posters, coupons, mailers, inserts, newspapers, magazines, catalogs, television, radio, and public signage, as well as internet sites, social media sites, apps, or any other electronic media. If a reseller with multiple store locations violates this MAP policy at any one store location, or on any associated website, then Henschel will consider this to be a violation by the reseller. Henschel reserves the right to cancel any pending orders, restrict future orders, or suspend resellers' account if Henschel reasonably believes a reseller has violated the provisions of this policy; or intends to violate this policy.
PAYMENTS: We accept C.O.D. and credit cards (Amex, Mastercard, Visa, or Discover). We also offer NET 30 days once 3 credit references have been validated. F.O.B. Origin - Sedgewickville, MO. All orders are subject to shipping and handling charges. *Orders placed online will be charged to the credit card on file after the order has been approved.
CUSTOMIZATION: We will customize hats for you in quantities of 24 dozen of a style and color. Call for a quote.
PRIVATE LABEL PROGRAM: If you provide us with labels we will sew or glue them to our hats at an extra labor charge of $3.00 per dozen. 12 dozen minimums of a style and color are required.
PRICE TICKETS OR HANG TAGS: We will attach your price tickets or hang tags at an extra cost of $3.00 per dozen. Minimum order requirements apply.
IN STOCK PROGRAM: In an effort to better serve your needs, we have established an in-stock program. Our best selling styles are marked (*) and are available to ship within a few days.
DAMAGE & RETURN POLICY: All claims for damaged cartons, carton shortages, and inner box shortages must be reported to Henschel within 30 days of invoice date. All returns must be returned to Henschel within 30 days from date of receiving.
RA#’s are required for returns. Returned merchandise must be packed in the original box with packing materials. Credit will be issued upon receipt and inspection of merchandise. Returns may be subject to a restocking charge.
Cloth Hats please add $1.00 for 2XL, $2.00 for 3XL.
Leather Hats please add $2.00 for 2XL, $ 4.00 for 3XL.
* All returns must be sent to: Henschel Hat Company • Rt. 2 Hwy. EE • Sedgewickville, MO 63781
*PRICES SUBJECT TO CHANGE DUE TO VOLATILITY IN COTTON AND LEATHER HIDE MARKETS.